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Sierra Nevada Corporation | SNC Sierra Nevada Corporation | SNC

IT End User Support Technician Intern (Summer 2020)

  •  Posted 30+ Days Ago
  •   Part time
  •  Louisville, CO
  •  R0009007

SUMMARY: Interns will work with a designated mentor or team to gain a thorough understanding of the career field of interest to include theory and practical application of obtained knowledge. The intern will benefit from mentoring, coaching and side-by-side work with knowledgeable and experienced experts in the field. The objective is real, hands-on work assignments related to intern’s major, providing them with skills vitally important in today’s business environment. Those interested in employment following an internship will be considered based on current openings, performance during internship, and proximity to graduation.

At SNC’s Space Systems Group (SSG) we are not only the creator of the Dream Chaser® spacecraft, but also the designer and manufacturer of rocket engines and components, systems that sustain life in deep space, as well as systems and satellites that improve life here on Earth. The work of our Space Systems team not only supports the U.S. government (including NASA), but also commercial customers and international organizations. Learn more about SSG

PRIMARY RESPONSIBILITIES INCLUDE:

  • Resolve or help facilitate daily walk ups in the IT area
  • Take ownership in the term process for SSG users 
  • Ensure all SSG IT areas are clean and assets are managed 
  • Assigned tickets are resolved or worked with another team member 
  • Assist in imaging machines and installing software
  • Assist in the legal hold process and management 
  • Help in setting up users on new phones and desktop phones

ADDITIONAL RESPONSIBILITIES INCLUDE:

  • Punctuality to work each day and prepared to work scheduled work hours
  • Other duties as assigned

COMPLIANCE RESPONSIBILITIES:

  • Responsible for thoughtful adherence to all SNC Policies, Procedures, and Compliance regulations (internal and external)

ESSENTIAL FUNCTIONS:

  • Minimum physical requirements to perform all duties and responsibilities, as defined by management

SNC job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position.

Must Haves:

  • Must be a Junior or Senior attending college or technical school.
  • It is desired that full-time students have a GPA of 3.2 or above; 3.0 or above for working students.
  • Technical skills complimentary to the field of interest.
  • Strong skills in Word, Excel and Visio; Access is a plus.
  • Ability to work in a highly collaborative team environment.
  • Presentation skills using Powerpoint helpful.
  • Strong organization skills.
  • Detail oriented.

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